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Litwin, Edith
University of Buenos Aires - Argentina
Abstract
This paper summarizes a research work aimed to recognize
and excel the incorporation of modern technologies at higher education
teaching practices. This work is engraved in the construction of a new
field of knowledge that we have denominated Technological Teaching. This
field is oriented toward the development of theoretical and analytical
perspectives in order to reconstruct those teaching practices impacted
by technology. To address our research questions we have observed different
higher education classes and interviewed several professors. Based on
a critical and interpretative perspective of research, we have generated
new conceptual categories of analysis related to this field of knowledge.
We have re-constructed two new persistent analytical categories regarding
teaching experiences. They are: pedagogical cognitive residue and de-centering
or re-centering by opposition. In this paper we introduce these categories
and explore their meaning in relation to the technological teaching field.
Key words
New technologies. Technological teaching.
Good teaching. Pedagogical cognitive residue.
1. Introduction and Background
In this paper we introduce our reflections based on the study of teaching
practices at higher education courses. Since 1993 we have focused our
research on understanding the different dimensions, features, and aspects
that constitute what we call "good classes." Over these years
we have recognized many different teaching experiences that imply elaborated
instructional designs, original and creative sequences, instructors discursive
practices that generate paradoxical examples, and enriching analogies
for encouraging students understandings, among other phenomena. All these
experiences seem to be aspects of good teaching classes and they allow
us to re-construct these experiences as relevant research objects framed
in the study of good teaching at the higher education level. Through the
analysis of classroom observation records and faculty interviews, we have
interpreted these experiences and constructed some analytical categories
for understanding professors' pedagogical discourse. This interpretative
enterprise has also been developed through a process of analytical validation
with the faculty involved in these classes.
In our research "The Impact of New Technologies in Teaching Configurations
from the Perspective of a New Agenda for Teaching Theories", developed
from 1998 to 2000, we focused our attention on analyzing the construction
of classrooms when faculty introduced into them new technological developments
understood as tools. We were particularly interested in re-constructing
these experiences in the light of a theoretical framework that could integrate
the political, cultural, communicative, and pedagogical dimensions needed
for understanding these educational phenomena.
This study allowed us to recognize a central dimension that seems to cross
what we have called good teaching practices that incorporate new technologies:
they are characterized by the impact of their pedagogical proposal over
the technological support they incorporate. That is to say, their pedagogical
configuration is stressed over the structure of the technological media
or support they incorporate, no matter how attractive or innovative these
media could be from a communicational or technological perspective. The
following research findings are some of examples of this understanding:
The possibility generated by using the Power Point software for
encouraging classificatory processes within the disciplines in the classroom
experience. This is done by re-centering the structure of the lesson in
the structure of the discipline, making visible the teaching expertise
through the use of the tool.
· The transformation of the "televised lesson" structure
in teleconference teaching experiences by learning activities that re-center
the lesson in the pedagogical structure rather than in the technological
means.
· The "pedagogical" characterization of teaching experiences
that incorporate Chat-rooms technologies when professors, by trying to
encourage communicative interchanges among their students, introduce into
the conversation long and complex answers, transforming the typical communicative
structure of this kind of technological means.
· The constitutive relationships among technological, epistemological
and pedagogical levels of production in the construction of educational
hypertexts framed in higher education virtual campuses. These educational
hypertexts seem to re-construct the structure of the technological media
through the structure of the discipline and the nature of the pedagogical
purpose they convey. By being constructed in this way, educational hypertexts
depict the expert performance and knowledge in the use of this very tool.
These understandings have led us to recognize the lack
of what we have called a technological teaching theory, that is to say
a theoretical framework for interpreting and analyzing the possibilities
or just features, of new technological developments for teaching practices
at higher education. Our current research concerns and efforts are aimed
to the construction of such a framework.
2. Conceptual Framework
It is our belief that social, cultural, political and pedagogical analysis
are needed in order to fully understand and address the challenges of
new technologies in education. Thus, we have attempted to construct a
framework that incorporates these dimensions in the process of interpreting
new technology challenges and their implications for our educational experiences.
In this section we introduce the central dimensions of this framework.
Our contemporary societies are framed in a new socio-economic
scenario characterized by a globalization process. This process has two
main features: first, a large, progressive, and systematic expansion of
transnational corporations and their capital investments in almost every
country; and second, a growing concentration of economical, financial,
and technological power held by these corporations. The analysis of the
origin, development, and consolidation of the capitalist order allows
us to understand some of the current phenomena such as the internalization
of production processes and the globalization of the financial sphere.
However, it does not allow us to make sense out of some social and political
phenomena such as the growing poverty and the systematic ecological damages
to our planet, among some of the central problematic issues of our global
world.
We also face and participate in an irreversible tendency
to globalization from a cultural perspective. New technologies have been
adjudicated with an unquestionable central role as agents for shaping
a new society: a knowledge society without frontiers. In this society
Internet as The Network, represents a central provider not only of a vast
amount of information, but also of new formative opportunities, regardless
of the fact that at the same time these opportunities take place in a
new growing commercial space for selling and buying educational degrees
needed for competing in the labor market. Probably, the biggest cognitive
challenge we, all of us, face is re-thinking what we need to fully understand
this Net as a tool. The now classic technophobe and technophile attitudes
towards technology - the belief in the discriminative role of the Internet,
in the first case; and in the second, the blind confidence in the Internet
as the key factor for achieving levels of knowledge never reached before
- do not succeed in understanding the nature of this tool as a cultural
and a social product.
Among the intellectuals, the current high level of acceptance
of new technologies seems to be related to the expression of an elite
culture, in the sense that new technologies allow the communication within
intellectuals around what they already have in common. Intellectuals,
states Dominique Wolton (2000), have moved from the newspaper to the Internet
in terms of information provided by technology; they ignore other communication
means such as the radio and the television and do not fight for improving
these other technologies. Intellectuals have disdained, Wolton continues
explaining, the television because of its low quality content standards,
without recognizing and rescuing its potential communicational power.
The radio and the television technologies not only have the potential
to reach distant and isolated places, but they also represent an accompaniment
that provides information and entertainment. By playing this role they
communicate, and this is probably their strongest feature, namely, generating
common experiences among those who nothing have in common. Unlike these
now classic technologies - the radio and the television - the strength
of The Net resides, first, in that it allows the communication and the
encounter among those who already have things in common, and second in
that it makes all this possible speedily. The power of "generalist"
communication means, such the radio and the television, resides precisely
in that they involve both dimensions of the communication phenomena: the
collective and the individual; on the other hand, the new communication
means involve only the individual sphere (Wolton 2000).
We ask ourselves, then, about the role we would like education
to play facing the impact of new technologies. If being a literate person
currently means being able to understand how to communicate in everyday
life, how to understand the information provided by different communication
means, how to read a book, it is evident that it also means developing
the literacy skills for working with new technologies in order to have
access to new knowledge and information resources. And if the role of
new technology resides in giving us the possibility to accumulate and
access vast collections of information, the role of education should be
the construction of the criteria needed for assessing, selecting, and
understanding this information in the appropriate disciplinary context
in which this information is framed.
Our research has allowed us to understand the way in which
information, knowledge, and technology are being reconsidered as cultural
and pedagogical phenomena in different ways through teaching practices
developed by actual educational institutions and educators.
One of these reconsiderations is related to the differentiation
among three central concepts for understanding new technologies and education:
information, knowledge, and content. The first of these terms, information,
is commonly understood in relation to access to the Net. However, we have
identified that this way of defining information has certain misleading
implications. Firstly, it does not recognize the contextual considerations
that frame the production of this information; and secondly, it does not
include the many other informational sources relevant for thinking about
education and educational phenomena. Regarding this second implication,
it is important to acknowledge that the Net is not the one and only main
source of information in education. Books, newspapers, textbooks, curricular
materials, teachers and instructors' notes, and encyclopedias, among others,
are all relevant sources of information. In certain cases this information
represents an educational source specially re-constructed for schools
and educational institutions, such as in the case of textbooks. Other
information sources represent social and cultural productions that need
to be re-constructed for being meaningfully integrated into teaching experiences.
Educational content, on the other hand, implies a broad
scope of topics involving concepts, ideas, and principles selected, ordered,
and assessed for being addressed in the classroom context. The central
challenge that takes place in any classroom setting resides in re-signifying
meaningfully this information, recognizing its relevance, and transferring
thinking modes from one field to another. Teachers' and instructors' work
does not diminish in importance but rather acquires a new essential dimension.
Educators need to continue teaching what they have always taught: the
difference between the relevant and the trivial. But now, this difference
seems to be exponentially expanded. It seems as if distinguishing between
the important and the irrelevant is more complicated when the amount of
information to select from is probably greater that it was before. In
addition, given the fact that most of the information is constructed without
distinguishing among audiences - children, teens, adults, professionals
from different fields, etc. - teachers' task seems to be focused on recognizing
the features of this information, the purposes for being published on
the Net, and especially, constructing the criteria needed for accomplishing
this analytical reflection regarding information.
From the elementary grades to the post-graduate courses,
students' understanding processes seem to be encouraged and facilitated
when instructors provide references regarding who says what, when, why,
in which theoretical construct certain knowledge is framed, and what methodological
perspective support the construction of that knowledge. The need for this
process of validating the information seems to be increased when the source
is the Internet, since the information published on it commonly implies
a broad scope of meanings and purposes. This process, and students' experiences
developing it, leads to an hypercriticism needed for working with information.
From these considerations it is possible to understand
that by utilizing technology, as in using any tool, one can either enhance
the educational experience or trivialize it. The border line seems to
be the recognition that information is not the same as content for teaching
and learning.
Communication is another relevant dimension through which
the Internet is addressed as a resource for education. Portals, as great
communicational hosts within the Net seem to make it possible for different
communities to realize their shared purposes and projects and to interchange
their perspectives and solutions for scientific, community and social
problems. The construction of a responsive and collaborative culture among
schools, beyond districts, regions, public or private administrations,
may help us adopt a powerful tool that could support our shared efforts
to find better solutions for our common problems. These considerations
are related to our recognition of an important feature of our current
educational institutions: the isolation within which most of their tasks
are developed. We now have the opportunity to work with new tools that
could break this isolation, generating new encounters, knowledge sharing,
and joint efforts. Schools have always been concerned with moral education.
They now have at hand a powerful resource in these communication tools
for developing actions and projects to address this relevant educational
concern.
The challenge that professors face while recommending
the use of new technologies will consist in finding ruptures with the
"isolated interactive" way in which communication seems to be
configured within these very new technologies, a way that also implies
an isolated living experience. In addition, they also face the challenge
of recognizing that the current access to information, which seduces because
of its velocity and quantity, demands from us first, being able to question
ourselves about the best ways of acting regarding over-abundance; second,
return to some of the traditional pedagogical categories such as order
and hierarchy in order to deal with new technological formats; third,
constructing criteria for assessing and using information; fourth, generating
complex structures of signification for dealing with information flows;
and finally the distinction and re-composition of the fragmented (Goldman-Segall,
1997.)
In this reconsideration of technology and education, we
have also found that technophobe and technophile strategies for technology
integration are still present in some educational projects. These strategies
utilize technology in an indiscriminate manner for any educational purpose.
We have seen, for instance, distance education projects in which students
are asked to study from the computer screen without taking into account
the fact that studying implies slow, recapitulative reading patterns,
as well as note taking, annotations, and the use of indexes and the like.
We have also identified the opposite cases, that is to say, technophobe
analysis that focus on the "access" problem of new technologies
- the construction of differential educational circuits - and from that
analysis deny its integration into educational institutions. This strategy
fails in recognizing that new technologies do generate new opportunities
for thinking about information and communication. Overcoming these strategies,
namely the technophile and the technophobe, is the necessary condition
if we are to think about educational experiences aimed at good teaching
opportunities. That is to say, by transcending our focus on the very use
of the technology in and of itself and moving towards meaningful educational
experiences, we may be able to re-create new ways of thinking about knowledge,
technology and education.
From all these considerations it has been possible to
identify new questions and concerns that lead our current research enterprise:
How do good teaching experiences succeed in imposing pedagogical
conditions over technology developments? What are the features of these
practices that re-create technology as tools?
How do teaching experiences generate certain conditions
for working with technology that promote in these very technological tools
new teaching possibilities?
We aim to answer these questions by studying teaching
practices impacted by technology in higher education, and by re-interpreting
these practices in the light of new analytical dimensions to think about
teaching and technology as a field of study.
3. Methodology
The methodological perspective of this research is framed
in a collaborative approach for analyzing and interpreting teaching practices.
Within this collaborative work we develop an inductive analytical process
that allows us to construct and re-construct hypothesis.
From this perspective, we do not differentiate between
qualitative and quantitative approaches, since this separation undermines
and reduces the complexity of the methodological debate.
It is our understanding that researching about teaching
practices should involve methodological designs focused on practical problems,
oriented by the purpose of improving these practices. This approach implies
recovering professors' voice, namely the protagonists, in the interpretative
process of the researcher and its validation. In other words, we not only
observe professors' lessons, but also work with them in the process of
understating these experiences.
To address our research questions we have observed different
higher education classes and interviewed 42 Professors at 3 National Universities
of our country: 28 professors at the University of Buenos Aires (three
of them work in the Virtual Campus of this University), 8 professors at
the National University of El Litoral and 6 professors at the University
of Tucumán. All the classes observed belong to the social science.
In our research we have studied two different kinds of
situations in which technology is being incorporated by faculty in higher
education experiences. First, we have studied and registered faculty work
with new technology in the process of designing teaching strategies and
materials to be framed in different educational projects such as Virtual
Campuses. In these situations faculty were asked to work with technology
or develop the technology-based materials needed for these educational
projects. In such situations we have tried to understand and identify
the questions and concerns raised by professors in their processes of
working with technology. Secondly, we have studied the experiences of
professors that incorporate technology in their teaching practices. That
is to say, we have observed, registered and analyzed their classes, and
interviewed them in order to understand their teaching practices with
technology.
The techniques we worked with in this research include
observations of classes, interviews with professors and students, and
interpretative meeting discussions with professors.
In addition to professors' voices, we have also worked
collaboratively with different specialists, experts that study the interpretations
we develop, in order to generate an analytical framework that stretches
and deepens the validation system.
Working meetings with professors, specialists, and teaching
teams depict a powerful scenario for the interpretative process of our
research. In these meetings multiple collaborative experiences take place
and make possible the development of new theoretical categories and analytical
hypothesis.
Framed in this collaborative research enterprise, we also
recognize the ethical dimension involved in researching about teaching;
professors, researchers, and specialists get together for unraveling and
discussing different aspects of the classes being studied, so that the
reflection could be moved forward, in an environment of respect for all
the considerations being made by each member.
4. Preliminary Findings
In this section we introduce some preliminary findings
and discuss their implications for thinking about teaching practices and
technology in higher education. These findings refer to different analytical
categories that we have been able to construct by studying and interpreting
different teaching practices and their relation to the social, political,
and cultural context in which they are framed.
4.a- New Technology and professors' questions:
the notion of "pedagogical residue"
Almost every faculty who begins to work developing materials for a Virtual
Campus or has to give a videoconference lecture, asks for pedagogical
help and support since these tasks represent their very first time teaching
with new technologies. We believe that their need for pedagogical assistance
is based on the fact that these technologies do not appear as transparent
to them.
For instance, professors who participate in educational
projects with new technologies in which they have to produce their classes
to be televised or video reordered ask questions about how to better develop
their teaching strategies within the particularities of these communication
environments. They look for answers to these questions by reflecting on
the features and specificities of new genres such as the "televised
class." In this reflective process, they came to recognize that their
own experiences with these new genres are ultimately framed in their own
pedagogical knowledge about teaching: the introduction of the topic, the
incorporation of relevant examples, the construction of analogies and
comparisons, the introduction of controversies to foster reflective processes
in their students, among others. Thus, while professors' work with new
technologies began with a reflection on the very nature of this mediational
technology, this reflection has actually turned to a consideration on
their very teaching practices beyond the technology.
In the case of professors that participated in the construction
of WebPages and online materials for a distance learning program , they
have identified certain experiences as to be the most valuable learning
opportunities for students. These experiences were related to the construction
of study cases and the development of self-assessment opportunities for
students to monitor or auto-regulate their learning processes.
Professors identified the study cases as strategies that
promote and facilitate students' understanding processes of complex topics
and problems. Students have also recognized the study cases as opportunities
that assist their understanding of practical problems and genuine situations.
New technologies have not only provided faculty with a
new possibility for developing their teaching strategies, but they have
also provided students with assistance and support in recognizing their
own understanding processes.
All in all, we are recognizing how professors face their
questions and concerns regarding their work with new technology - new
in the sense that they represent new means and environments for them -
by finding resources and understandings in the teaching theories. This
recognition leads us to support the idea that there seems to be a "pedagogical
residue" emerging from professors' work with new technology, when
this technology is not transparent to them.
In addition, when professors face the challenge of working with technology
through a reflection on teaching, they find this process to be an important
formative experience, or to say it differently, an opportunity for their
own professional development as educators.
To conclude, then, we have found that in the process of working with technology
emerges among professors what we have called a "pedagogical residue":
given the non-transparent way in which technology appears to faculty,
they reflect on the pedagogical implications and features of their own
teaching strategies and by doing that they construct educational experiences
that allow them to acquire new teaching knowledge.
4.b- Professors' teaching practices with new technologies
As mentioned before, we have studied different experiences of professors
who incorporate new technologies in their regular teaching practices.
Our study has allowed us to differentiate between two different kinds
of experiences.
The first kind is related to professors who recognize
themselves as "innovators" because they introduce new technologies
in their teaching or academic practices. Examples of these experiences
can be found in faculty that include the e-mail for students' academic
queries or PowerPoint presentations for delivering their lectures. However,
it is interesting to note how the introduction of these technological
resources seems to be the extensions of previous strategies. The use of
the e-mail for students' learning questions seems to be the extension
of faculty special hours for academic assistance. PowerPoint presentations
seem to be extension of faculty transparencies and blackboard notes and
representations. In other words, faculty that incorporated e-mail and
PowerPoint were the same faculty that used to have similar strategies
already in place in their teaching practices.
While we recognize that these experiences represent interesting
cases of uses of technology in teaching practices, we also believe that
they are not really that different from other, more conventional, practices.
It may be the case that the development and use of these technological
resources allow faculty to re-think and re-view their classes and that
this revision may generate a benefit for the class experience. However,
from the perspective of students' learning opportunities, the qualitative
value of these technological materials is low compared to the previous
conventional experiences.
The second kinds of experiences we have studied refer
to faculty who recognize that new technology has transformed their very
knowledge domain. Given this transformation, they assert, there is a need
to incorporate technology in their teaching experiences.
For instance, a professor in the field of Research Methodology
has explained how new technology generates new communication opportunities
among several research communities, overcoming the isolation and fragmentation
of knowledge production; and how new software and application for statistical
analysis, for example, generate new possibilities in the research process.
He genuinely understands how these transformations have permeated his
field of knowledge and then he addresses them in both his teaching strategies
and in his course content. We have found a similar case in the area of
teaching Architecture and Design.
From the learning perspective, these practices generate
new opportunities for students to reflect on their learning processes.
They value teaching practices that provide them with feedback on their
own productions and that foster the re-construction and improvement of
these productions. By archiving these successive productions, faculty
and students have powerful tools for reflecting and considering the process
of learning and knowledge construction.
To conclude, within these second kinds of experiences,
the incorporation of technology represents a significant impact on the
knowledge domain under consideration, and then generates opportunities
in which the focus is on the content rather than on the technology.
4.c- Hypertexts in teaching practices
In studying new teaching experiences with technology we have identified
the development of active modes of electronic writing: real time electronic
communication, online discussion forums, and interactive hypertextual
study materials.
We believe that hypertext represents a paradigmatic case
for the study of narrative from a postmodern perspective. We identify
its origin in the work of some modern writers, and in the very notion
of "footnotes" that we came to know from the printed word. However,
Hypertexts generate new reading experiences and new forms of cultural
and intellectual interchange.
Developing topics in an hypertextual language allows for
the introduction of related problems and theoretical debates around them,
the introduction of different analytical perspectives about the topic,
and multiple forms of representations that facilitate students understandings.
The collaborative nature of hypertexts and the Internet generates the
construction of texts that involve multiple perspectives. Hypertexts,
then, are in essence a complex narrative structure made possible by new
technologies. They generate open, permeable, reproducible, infinite interpretative
books.
From an educational perspective, we believe that the construction
of hypertexts represents an interesting case of technology impact on innovations.
Once an hypertext has been created and implemented, teachers and professors
face the challenge of introducing activities within this narrative structure
as to allow students to distinguish between the central and the accessory,
the simple and the complex, and the many different layers of meaning and
derivations embedded in the texts. By doing that, professors create "re-centering
spaces". By "re-centering spaces" we identify professors'
teaching interventions that, opposed to technological characteristics
of the hypertext, encourage a process of re-centering the knowledge being
addressed. If the hypertextual language implies a de-centering strategy,
the pedagogical intervention of professors generates the opposite re-centering
process.
4.d- Simulations in teaching practices
Virtual reality represents another paradigmatic case of the incorporation
of technology in teaching. One of its fundamental features is the inclusion
of the subject in an active cognitive situation. Virtual environments
offer a non-mediated perception of the world and achieve a complete emphatic
implication with the world created within them. They re-define the notion
of perspective by allowing the adoption of different points of view, and
thus they generate unusual ways of understanding others' points of view.
By recognizing the importance of a de-centering or estrangement
process, educators develop teaching strategies that encourage students
to identify the need of addressing whatever they study from different
perspectives. That is to say, these experiences depict the need of de-centering
from the situation in order to better address the understanding of the
situation. Professors' intervention models seem to be depicting, then,
a recurrent work opposed to the technological nature of the virtual environment:
the de-centering strategy as opposed to the identification strategy.
If we also recognize that some of the best teaching models
seem to be the ones that express personal points of view, thinking modes,
and independent searches in the process of interpreting cases or problems,
we find that technology, when it is related to hypertextual materials
and case base environments, can encourage and support these teaching models.
Conclusions
In understanding the impact of technology on professors'
teaching practices we have found some recurrent conceptual categories.
Pedagogical residue, re-centering and de-centering processes, and technology
that trivializes or technology that transcends, are among these recurrent
categories.
"Pedagogical residue" refers to what remains
in professors' pedagogical knowledge as a consequence of working with
technology that appears as non-transparent to them.
Re-centering and de-centering processes refer to a variation
in the teaching narrative that operates in opposition to technology specificities
from a teaching perspective.
Technology that trivializes or technology that transcends
refers to the way in which, by being framed in different educational projects,
technology can either enhance educational opportunities, or trivialize
them.
The use of new technology in teaching practices depicts
the nature of technology as a mediational tool, but it also goes beyond
the very notion of tool, assuming a political and pedagogical meaning.
The innovative character of this understanding is precisely this complex
move beyond the tool. The real challenge in Latin America consists of
transforming the situation in which technology use is framed into non-exclusion
social and cultural places.
In our research we have recognized the need of including
both current faculty experiences in using technology, and the questions
and concerns posed by some professors when they are compelled to work
with technology. Our interpretative conceptual categories, then, emerge
from two different situations that interestingly depict the state of our
field: it is a field under construction. Indeed, we wonder whether the
"technological teaching" field involves a constitutive methodological
challenge: the challenge of assuming its under-construction nature, since
technology seems to be always two steps head of the teaching theories
that re-construct it from a pedagogical perspective.
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